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Automatic Calling System using Raspberry Pi
Building business relationships through niceness
Piyush’s father works as an insurance adviser, and, because he’s a lovely chap, he makes it his mission to wish all of his clients a happy birthday. Nice, right? I hardly remember the birthdays of my closest friends: and here’s Piyush’s father sending his kindest regards to everyone on his client list.
Way to make me feel like a bad friend, Papa Charpe!
So good are Charpe Sr’s customer service skills that he’s unexpectedly built himself an unmanageable amount of birthday wishes to send. So that’s where his son comes in with his idea for an automatic birthday calling system. Huzzah! Take my money, etc. etc.
Automated calling with a Raspberry Pi
Piyush used a Raspberry Pi Zero W, 4G GSM module and Google Firebase for the system, alongside an audio recording of his father wishing a happy birthday, and some help from a friend with experience building Android apps.
Acquiring a client list from his father that included names, dates of birth and telephone number (our GDPR manager is weeping into her compliance documents as she reads this), Piyush added the information to Google Firebase, an online real-time database system.
The accompanying Android app allows his father to add and remove clients from the list, and updates him on successfully-made calls; it’ll also let him know who he’ll need to follow up with if they were unavailable to receive their birthday greeting.
The system updates at midnight, consolidating a list to be called at 10am the following day. And, at the end of the month, the system’s call history is deleted automatically after sending it in CSV format to his father.
The system has now been working 24/7 for eight months, and has been adopted by other business owners in the area.
You can read more about the project here.
Put down your phone!
What a lovely use of technology with great scope for expansion. Why stop at birthdays? Do I remember my parents’ anniversary? Of course not. And don’t get me started on updating my nearest and dearest on life events, changing address, etc. This system is genius! Introverts need never talk to another human being again! Rejoice!